FAQs

Find answers to common questions about shopping with Innova invention.

How do I place an order?

Open the product you would like to buy, select your preferred options, and add it to your cart. Proceed to checkout and enter your delivery and payment details to complete your order.

Where can I find product information?

Check the product page for its description and available options. Review the features, dimensions, and any usage information provided before purchasing.

Which payment methods can I use?

The payment options available for your order will be displayed at checkout.

How much does delivery cost?

Enter your delivery address at checkout to view the available delivery options and charges. Review your order total before completing payment.

Can you deliver to my address?

Enter your address at checkout to check available delivery options. If no delivery option appears, contact us before placing your order.

What if I entered incorrect order details?

Contact us as soon as possible with your order number and the correct information. Please check with us whether a change can still be made.

What should I do if I receive an incorrect or damaged item?

Contact us with your order number, a description of the issue, and clear photos of the item and packaging so we can review the problem.

How can I get more help?

Use the contact details provided on our store to get in touch. For questions about an existing order, include your order number. Never share your password or full payment card details.